COVID-19 Operational Update

To Our Outbound Mountain Gear Family:

 We hope this email finds you and your families safe! For the last year we have been trying to help Evergreen stay active while keeping it local in the mountain biking and back country community. Today, it's our role to protect what we achieved together.

 To keep our staff and clients safe, and to help fight the spread of Coronavirus in the community at large, starting immediately, OMG will be open for pre-scheduled visits. We will try to accommodate walk-ins, if we are at the shop working on bikes, but cannot guarantee the times we will be there each day.

 We are currently offering 1:1 appointments, online and over the phone sales, curbside drop off and pick up, and local delivery. To schedule any of the aforementioned services please call us at 303-679-3565

 OMG will adhere to all federal, state and local authority guidelines regarding the COVID-19 pandemic and we're immediately implementing these changes until we receive more guidance:

· All group rides & back country meetups are postponed until further notice 

· All restrooms, frequently-touched surfaces, door handles, and the credit card machine will be sanitized throughout day

· Staff members and clients are requested to refrain from handshaking, and are encouraged to keep at least six feet of distance between one another, and generally abide by social distancing guidelines

· Please touch only what you intend to purchase. We must clean anything that a customer touches in addition to our all day constant disinfecting of the store

· Please give all employees and customers space, especially when checking your bike in for service or picking up a bike

· Hand sanitizer will be available for use at the cash register

· Staff members who show signs of illness are required to stay home and avoid contact with others

OMG is also offering home delivery options for local customers:*

Pricing for Home Delivery & Pick up/Drop off for new bike sales and bicycle service in Evergreen:

·        Within 5 miles: FREE!

·        5 miles - 10 miles: $10 

·        10 miles - 15 miles: $20

 ·        15 miles - 20 miles: $30

·        20+ miles and beyond: please call to confirm availability & cost

 Note that all standard shipping options for online products are still available on our website www.outboundmountaingear.com 

For any questions or to schedule a service, please reach us at 303-679-3565

  *These options are subject to availability and might change at any time. 

Thank you for shopping locally and please stay safe.

 

Sincerely,

The OMG Staff


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